Customer Services

"Games & Gears customers service is second to none." Kickstarter backers 2013.


Here at Games and Gears we take the health and safety of our staff and customers very seriously. We have been listening to the advice an recommendations from the various health bodies and have put in place steps to protect our staff. This includes recommendations to self-isolate. Understandably this has left us with a reduced team with which to look after our customers.

While we will not be shutting down operations completely, it does mean that stock on our site may be in short supply, responding to queries may take a little more time, and orders may take slightly longer to get to you for the foreseeable future. We hope that you understand and can bear with us until services can resume as normal.

In the meantime we will endeavour to continue to deliver quality hobby gear to you, to help you get through anytime you may be spending having to self-isolate.

Thank you for understanding, stay safe and, as always, happy painting!

Games and Gears Team

We are by & for the gaming community. We aim to deliver to our customers and more. We have a proven track record of commitment to our customers. We are committed to our products and equally committed to our valued customers
We will respond within 24 hours of a  Facebook personal message. Here are our official response hours: 
Mon-Friday 9am-5pm.
Email: [email protected] (5-8 weeks response rate due to unprecedented levels of demand of our products, pm us via Facebook for a swift response 3-6 hours response)
Slava Yurthev Copyright